In order to further understand the customer needs in the terminal market and improve the satisfaction of major customers in the terminal market, recently, FAW Xichai Sales Company visited some of Xichai's major customers in Chongqing, Guizhou, Fujian, and Zhejiang provinces.

Zhejiang Xiaoshan

In the fourth quarter of 2015, Zhejiang Xiaoshan Yuantong Logistics Co., Ltd. purchased more than 70 Jianghuai vehicles, equipped with Xichai 6DF4 series four-country engines, and had a power of 240 horsepower. It mainly engaged in the Yuantong logistics transportation business in Zhejiang, Yunnan, and Guizhou. Zhou Wenming, the company's captain of the company, said that the vehicle has now traveled about 40-50,000 kilometers and the engine is in good condition. There have been no problems in using it for half a year. Xichai visited the staff to guide the user's maintenance and contacted the Xichai service station and the Xichai accessories store to connect with it to ensure that users enjoy the Xichai core service and help the user to register the Xichai APP and solve the problem. With worries, Captain Zhou said he was very satisfied.

Captain Zhou Wenming (right)

Fuzhou, Fujian

Fuzhou Xin Heming live transportation fleet mainly deals in seafood transportation from Fuzhou to Dalian. There are more than 50 Jiefang and Jianghuai vehicles in the fleet, including more than 20 sets of 240 diesel engines of Xichai 6DF series. The owner of the fleet is responsible for the operation of the Xichai machine. Satisfactory, think that the vehicle's power, reliability, and high attendance rate, xiecai machine is his money-making machine. According to the requirements of the user's transportation of seafood products on engine reliability and service timelines, Xichai visits personnel to guide users in daily maintenance, and coordinate the transportation of Fujian, Zhejiang, Shanghai, Jiangsu, Shandong, Hebei, Liaoning, etc. Xichai service station, do a good job of spare parts reserves to ensure timely service and protect the user.

Fuzhou Xinhe Ming Fresh Transport Fleet

Chongqing

Chongqing Yaocheng Logistics (Group) Co., Ltd., the company's main business of Changan Automobile and Parts Transportation, currently has 130 medium- and heavy-duty trucks, mainly Dongfeng Tianlong Cummins Engine. In 2015, it purchased 15 units of Xichai CA6DF4. - JAC Gehl 6*2 for 24E4 engines. The general manager of the company, Li Fulin, reported that there are many mountainous roads in Chongqing, and the requirements for vehicle dynamics and climbing power are relatively high. Judging from the actual use of vehicles, Xichai has stable performance, strong power, and strong climbing ability. It can fully meet the conditions of logistics operations in the mountain road and is very satisfied with the Xichai engine. General Manager Li Fulin also said that deeper cooperation with Xichai will be strengthened and Xichai will be the first choice when purchasing vehicles.

Chongqing Yaocheng Logistics (Group) Co., Ltd.

Through face-to-face exchanges with major customers, we have a detailed understanding of the use of Xichai machines, communicated the needs of products and services, grasped the concerns, interests, and fears of customers, helped customers solve problems in operation, and further enhanced the terminal customers. Satisfaction and loyalty to Xichai products.