Cummins, "hard quality + fine service", is praised in the international market

Cummins operates in more than 190 countries and territories around the world. The global service network has more than 8,000 dealers and provides 7×24 hours of professional service. Many domestic OEMs started from scratch in the initial stage of “going out”. At this time, Cummins' service network will help Chinese OEM customers to quickly carry out business and provide service support.

In addition, Cummins also uses global service resources to help Chinese customers build new service networks overseas. Cummins is not only a supplier of customers, but also a partner.

Help Dongfeng deliver the largest purchase order for Indonesian commercial vehicles

Recently, Dongfeng Commercial Vehicles has achieved the largest order for local commercial vehicle purchases in Indonesia, and these vehicles are equipped with the ISL9.5L engine produced by Dongfeng Cummins . From the customer's intention to purchase in December 2018, the first batch of 30 new cars have been completely closed at the Indonesian port for review, and it took only three months. How does this short time meet the requirements of overseas customers? In addition to excellent quality, there are professional services.

Cummins helps Dongfeng deliver the largest purchase order for commercial vehicles in Indonesia

Dongfeng Cummins's work team participated in the process and played an important role in it. In the process of getting along with customers, they use daytime training to show professional depth and positive service attitude, and understand user needs; at night, they cooperate with overseas sales teams to integrate information and formulate plans.

ISL9.5L engine produced by Dongfeng Cummins

In the end, with the help of the Cummins local team, according to the situation during the day, we will organize and analyze, and actively communicate with colleagues in other departments to seek solutions to customer problems, and try to take every detail into consideration in the plan. Dongfeng Cummins team Providing customers with the most practical support and assistance, and receiving deep recognition from customers. This has also accelerated the progress of the entire procurement project and finally achieved the goal.

Helping Shaanxi Automobile Launch Panama's "Love on Wheels" Plan

In Latin America, three Shaanxi Shaanxi SHACMAN F3000 medical vehicles assisted by China have recently held a grand handover ceremony in Panama City, Panama City. The car is equipped with an ISM 11L engine produced by Xi’an Cummins to help the Pakistani government launch the “round”. The love on the plan.

Cummins Helps Shaanxi Automobile Launch Panama's "Love on Wheels" Program

The Panamanian President’s wife personally received these three high-tech mobile clinics and affirmed product performance and service support.

The President of Panama has personally accepted and affirmed product performance and service support.

Cummins has a well-established service network in South America, which makes the “Made in China” Cummins engine, in addition to Panama, widely used in countries such as Brazil. Based on the local self-owned service network, Cummins helps Chinese OEM customers to create service resources. From scratch, it also helps Chinese commercial vehicles to “free and unimpeded” in the region, creating a win-win situation for domestic customers and local users.

Xi'an Cummins ISM 11L engine

Orders in Indonesia and Panama are just the epitome of Cummins' expansion into the international market. As the world's leading provider of power solutions, Cummins is actively exploring new service experiences and continuously developing advanced remote service tools using technologies such as Internet of Vehicles and Big Data. Provide a better service experience for users around the world.